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STORE POLICY

 

Thanks for shopping at Haute Eatz

 

We are glad you are entirely satisfied with your purchase, we're here to help.

Refunds

We will offer a meal credit for any meal that a client is ever unsatisfied with to a reasonable limit.

We do not offer monetary refunds.

 

Delivery

Deliveries are made Sundays, 3P - 8P and Mondays 6P - 8P.  Deliveries are made to Washington D.C. and Maryland (Anne Arundel, Baltimore, Howard, and Prince George's Counties).

 

You do not have to be home for delivery. However, we do suggest someone be there to receive your "precious perishable cargo", especially during times of extreme heat or inclement weather. 

 

We do respect your time. On the day of delivery you will receive a text message and email by 1:00P, with a narrower delivery window.

 

Contact Us

If you have any questions.

  1. Contact us by email at: hauteeatz@gmail.com Allow up to 72 hours for a response. We will respond to your request by phone or email.

  2. In your email, provide:

  • Your Name

  • Your number

  • Your delivery address

  • Your transaction ID

 

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